Florida Public Utilities will interrupt service if bills are not paid on time — but only as a last resort! If we do not hear from you prior to the bill becoming delinquent, a Florida Public Utilities representative will process a service interruption. If service is disconnected due to late payment, we will require payment of past due amounts and/or deposit modifications may need to be paid before service is reconnected. Our goal is to continue providing service to you, our valued customer. Therefore, we strive to be flexible and treat each customer’s case individually while taking into consideration such factors as weather, death or illness in the family, age and disability.