Payment Options
We care about our customers and the communities we serve. We have a proven track record in providing energy solutions that meet the needs of our customers. For your convenience, there are several ways you can pay your propane bill.
My Propane Account
Manage your account online with ease and convenience. Features include paying your bill online, eStatements/invoices, ordering propane and requesting a service call. To sign up, just click on “Manage My Account” at the top of the page to establish your new customer portal access.
Automatic Direct Debit Payments
Sign up for automatic payment from your checking or savings account to ensure your bill is always paid on time! Your account will automatically be debited on or about the 15th of each month. If you have questions about your bill, contact your local office within 10 days of the statement date. Your next statement will reflect your payment, just as if you paid by check.
To sign up for direct debit, please enroll online at https://myaccount.fpuc.com.
Mail Payment
Send a check made payable to “Florida Public Utilities” to:
Florida Public Utilities
PO Box 829981
Philadelphia, PA 19182
Remittance Address
If you send payments through your bank, please use the address below:
Florida Public Utilities
PO Box 829981
Philadelphia, PA 19182
Direct Debit Payment
If you believe you have a problem with your bill, you have 10 days from the statement date to resolve any discrepancies. If you believe everything is okay, you do not need to do anything at all – your account will automatically be debited on or about the 15th of the month. It’s that easy. Your next statement will reflect your payment, just as if you paid by check. Your monthly bank statement will also show the amount deducted from your account and paid to us.
To sign up for Direct Debit, contact your local customer service representative or click here to download the application and mail it to 22945 E. Piney Grove Road, Georgetown, DE 19947, Attn: Sharp Energy Direct Debit.
Easy Pay Budget Plan
To help you with your winter energy bills, Florida Public Utilities offers the Easy Pay Budget Plan that starts in June and settles up in May. Easy Pay Budget Plan averages your 12 months of energy costs over 11 months with a 12th payment that will realign your account for the next heating season. We will periodically review your account during the winter to ensure you that your Easy Pay Budget amount is adequate. Not all charges are part of the Easy Pay Budget. Service work and some program costs must be paid when billed. To become an Easy Pay Budget customer, complete the form, submit it, and your local district customer service representative will contact you.
